Click on the links below to hear first hand from service users, what the Magpies have meant to them: 

''Over the years, I had personal issues to deal with, loss of parents, divorce. I had to clear my Mum's house out after she died, despite being seriously ill myself.

At some point, I recognised that I just had too much stuff. I couldn't see a way through it, felt overwhelmed by it. ...''

Peter (not his real name) was a heavy drinker, who had lost the motivation to wash or shave for over 6 months when he moved into a new home following the break up of his marriage.

On moving in, he felt unable to leave his room and had most of his food delivered as well as items such as books and clothes......